EDD has provided on-site and remote support to USPTO from the time of the implementation of FM:Systems Integrated Workplace Management Suite, FM:Interact. The chosen IWMS solution was a replacement of the legacy Aperture system which was no longer supported.

EDD provided initial implementation services that included security and ISSO services to have the hosted solution approved by the CIO and continued support of the on-going ATO for the system.

EDD currently provides on-site and remote support for the IWMS solution that includes :

  • Space Management,
  • Asset Management
  • Move Management
  • Facility Maintenance
  • Project Management

The EDD staff provide daily space management updates, process improvements, helpdesk support and administrator level support to this client.

Fortune 100 Corporation, McLean, VA
Fortune 100 Corporation, McLean, VA

EDD provided implementation of FM:Systems Integrated Workplace Management Suite, FM:Interact.

U.S. Patent and Trademark Office Headquarters, Alexandria, VA and Regional Offices Throughout the United States
U.S. Patent and Trademark Office Headquarters, Alexandria, VA and Regional Offices Throughout the United States

EDD has provided on-site and remote support to USPTO from the time of the implementation of FM:Systems Integrated Workplace Management Suite, FM:Interact.